Every home and every experience on StorageSplit is unique. Here are a few ways you can help make sure your goods are stored as smoothly as possible:
1. Search & store with confidence
Get exactly what you’re looking for by taking advantage of our many search filters, like prices, storage types, and store sizes. Found a listing you like? Be sure to read the host’s profile and listing or experience description thoroughly—paying special attention to the amenities, house rules requirements, and the cancellation policy.
2. Read ratings & reviews
Look through feedback from past guests to help find the right fit for you. You’ll see ratings on several quality dimensions, like cleanliness and accuracy, and detailed reviews with authentic feedback about the experience.
3. Get your questions answered
Our secure messaging tool is a safe and easy way for you to ask a potential host any questions you have about their home or experience before you book. After booking, you can also message your host to coordinate check-in and stay in touch throughout your trip.
4. Always communicate & pay on StorageSplit
Keep yourself, your payment, and your personal information protected by staying on our secure platform throughout the entire process—from communication, to booking and payment. You should never be asked to wire money, provide credit card information or otherwise pay a host directly. If you are, please report it to us immediately.
5. Do a safety check
Once you’ve arrived at your storage, make sure you know where all relevant emergency equipment and safety information is located. If you’re not sure where something like the fire extinguisher is, don’t hesitate to ask your host. It’s always better to be prepared to secure your goods.
6. Research local travel alerts & warnings
Whether you’re storing with StorageSplit or not, it’s always a good idea to research your destination ahead of time, and check with your local embassy in case there are any warnings or special requirements about the place.
7. We’re here for you 24/7
If you arrive at a storing place and something’s not quite right, reach out to StorageSplit. We’re standing by 24/7.