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FAQs for Rentors

Most frequent questions and answers

You can vacate your storage unit anytime you choose.  We ask that you provide us with 2 days’ notice at the location where you rent. You can do this by simply informing one of the property managers. There is no additional paperwork you’ll need to fill out. Once you’ve removed all your items from storage, please remember to take your lock with you, so that we know you are no longer using the storage unit.

We do not require a fixed-term contract which gives you maximum flexibility. In practice, this means that you have the freedom to rent a storage unit for as little or as long as you wish. You will need to sign a rental agreement at the time you move in, which continues on a month-to-month basis until you decide to move out.

For most storage purposes, climate control which regulates humidity is largely nonessential. Most of our facilities maintain their storage units to prevent temperature extremes, which helps to protect your items from damage such as warping, cracking, or even mildew. These units are generally kept within the range of 10°C – 25°C, which is accomplished through controlled heating in the winter, and air circulation/ventilation in the summer. Temperatures and air flow are preserved at an optimal level for storage, but not necessarily at room temperature. Maintaining temperature controls outside of this range is both unnecessary, and costly; we prefer to pass these savings on to you!